http://segala.com/blog/how-not-to-run-technical-support/ Enabling a Reliable, Consistent and Trusted Experience Sat, 22 Nov 2008 06:28:37 +0000 http://wordpress.org/?v=2.6.2 http://segala.com/blog/how-not-to-run-technical-support/#comment-57009 CP Mon, 16 Jul 2007 16:24:10 +0000 http://segala.com/blog/how-not-to-run-technical-support/#comment-57009 ebay are pretty bad too - lots of cut and pasted answers - and kiss your arse standard responses. didn't get to the end of my issue with them. ebay are pretty bad too - lots of cut and pasted answers - and kiss your arse standard responses. didn’t get to the end of my issue with them.

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